Help and Support

Cal Gavin’s policy is to provide as much support to customers and visitors to the website, if you have any questions or queries please do not hesitate to contact us and we will aim to answer your questions as swiftly as possible.

Engineering enquiry

Please contact us direct for plant optimisation queries.

If you have a specific enquiry relating to heat exchanger design or enhancement please select the ENGINEERING ENQUIRY FORM or email our engineers direct.

New Customer Information Form

If you are a new customer, we request that you please complete the following form and with email or fax it back to our accounts department.

Download Form here

Software queries

If you have any queries relating to the software please email software support.

Literature request

A copy of all our case studies, conference and research papers can be found on the website under published papers and case studies.

Newsletter request

If you would like to receive our newsletter please sign up on the right hand side.

Representatives

Please feel free to contact one of our REPRESENTATIVES in your region.

Installation

If you would like a copy of the installation manual please request a copy by contact us.

Your website log-in account

MANAGE YOUR SETTINGS – Change email address, password or other information

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Privacy Policy

Cal Gavin website Privacy Policy

Terms and Conditions of Website Use

Terms and conditions of website use

Terms and conditions of sale

To request a copy of the Terms and Conditions of Sale please contact us.

Customer comments

We are always interested to hear from customers and visitors to the website - if you have any comments about any aspect of our information or service please let us know.